DTS provides dependable, affordable satellite-based, telephone service to subscribers in rural and remote areas throughout the State of Texas.  Refer to the following list of commonly asked questions.  If you do not see your question, feel free to e-mail us through the Contact DTS links on this site.  We will be happy to answer any questions you may have.

 

Contents

How do I find a DTS Authorized Dealer?
How much do DTS Phones and Services cost?
Do DTS satellite phones work just like cell phones?
How do I reach customer care?

 

How Do I Locate a DTS Authorized Dealer?

DTS has dealers located in many areas across Texas.  To locate a dealer near you, use the links in the Service Areas section of this web site.

Top of Page

 

How much do DTS Phones and Services Cost?

Phones

DTS's mobile unit is the most competitively priced satellite telephone on the market.

Our fixed unit is ideally suited for stationery mounting on all types of buildings.

For detailed information about DTS products, go to the Service Plans page to view more features and benefits of DTS phones.

Airtime Rates

DTS offers highly affordable rate plans within North American.  Our base plan, the Airtime-Based 300 minute plan, is priced at $14.95 plus tax per month.  Other minute/pricing plans are available. International long distance rates while calling from United States, vary by country.  International roaming rates while traveling with your DTS phone run $1.49 per minute plus airtime.  Please refer to the Service Plans page for more information.

DTS also offers a rate plan that provides for unlimited local calls for $14.95 per month.  Please note however, calls may only be made within the local calling area.  The local calling area varies, but will be similar to that of landline-based companies.  Additional toll charges will apply for all non-local calls on this plan.

Data Rates

Please ask your DTS dealer for information regarding rates and coverage for data products.

Top of Page

 

Do DTS Satellite Phones Operate Like Cell Phones?

DTS satellite phones offer many of the same characteristics as cellular phones, including a similar user interface and design. However, the primary difference between satellite and cell phones is that satellite phones employ a much larger antenna to receive signals.  Even so, within the satellite industry, DTS boasts one of the smallest and lightest handsets available.

Satellite phones are slightly larger in size than cellular phones because the antenna system required to communicate on the satellite frequencies must be larger than a cellular phone antenna.  Another fundamental difference between traditional wireless phones and DTS satellite phones, is that when the phone is in satellite mode, as with all satellite mobile handheld phones, it must be within satellite line-of-sight in order to complete calls.  Therefore the mobile handset cannot be used indoors.

If satellite telephone services are required indoors, DTS offers two options. The GSP-2900 fixed satellite phone and the FAU-200 fixed satellite phone.  Either can be used indoors in satellite mode as they have external remote antennas to create line-of-sight with the satellite network.

Top of Page

 

How do I reach customer care?

You may call our customer care department from 7 a.m. to 10 p.m. EST at 877-579-7802 or *61138 from your DTS telephone.  Alternatively, you may send us a message through e-mail using the links on the Contact DTS page of this site.

Top of Page